This is a follow up on my previous report on breach of confidentiality by Vodacom. As explained previously statements was drawn on my account without my express authorization. Vodacoms response is that is for accounting purposes, Only problem is i saw the actual statements in the hands of the ...
Bad enough I have been defrauded thousands by Vodacom, now they don't want my business because I have complained. I have just spent three full days trying to "upgrade" my contract having received an sms telling me I should. I have learnt that ignoring an sms like this costs money. What a ...
My tablet has went in for repairs (brand new) since 28 January, came back not working, went back on 14February, I have contacted customer care and no one since then has come back to me< all I get is sms your service repair is being investigated from Kim Thorton. Manager at Vodacom shelly beach ...
I have 2 contracts with Vodacom. A Blackberry and Galaxy tab. Since inception my D/O has been a fixed fee of 426.49 monthly. The D/O which came off in Jan 2013 was R1009.87! When I queried this the CC agent advised me that I went over my 2GB bundle (Galaxy tab) I was charged for usage over and ...
I received a BB9360 in May 2012.Since December 2012 I am having problems with the handset getting hot and losing battery power. The phone was sent in to Vodacare, they replaced the battery and changed the software, with no effect. The phone has been sent in and replaced three times since December ...