I upgraded my contract on 9 March 2013, from blackberry curve to a Z10, I was informed that the contract takes affect on the 1 April, I am currently on a top up 500.He advised as the phone is data intensive that I load a data bundle, thus loaded 100mb.3 days later, the 100mb bundle was finished as ...
I bought BIS on the 08 of March since then I never used it beause of network problem..I have log a service request on the 13 but still no one is coming back to me as a consultant promised me that it take 24 hours turn around time the case to be resolved... my case number is S3-TKT1E-EV5JL. ...
I cancelled my previous contract (weekend everyday) prematurely which was under my fathers name. We paid the premature cancellation fee and I signed up a new contract (iphone talk 120s) under the same number (0828285099) under my name and account details. A week later my phone was soft locked ...
I upgraded my phone and because of shortage of stock in the type of phone I'm looking for, they said I'd have to wait two weeks. It's now a month and a half later, they supposedly still have no stock and forbid they arrange to get it from another branch or warehouse. Vodaworld was just as useless ...
I logged a query with Vodacom on the 20th February regarding a R7, 899 data bill that was incucred while I was travelling on business (roaming) between the 12th and 17th February. After numerous phone calls and emails with Cassandra, my matter remains unresolved. I am told the query number is ...
9th March. Told at 12.30 to expect new phone replacement plus minus 12 noon on 11th March. Phoned on 11th to advise unable to collect - I am handicapped and my prosthetic leg was sent to JHB for maintenance. 12th Mar. Chris delivered at 6pm and before I could see him he ran off. 13th found problems ...