My banking details had changed and were updated on the Vodacom site of both the accounts for Debit order. Subsequently both these accounts were charged by a late fee of R100 each There is no reason as details were updated timeously and funds were in the account and have never had any issue in the ...
We live in a farming community outside of Heidelberg, Gauteng were the cellphone and 3G reception used to be fine. Over the past few months the reception changed to poor and sometimes no reception for days. All farmers complain since they cannot run their businesses. Phoning the Vodacom Customer ...
I RECENTLY NOTICED THAT FOR THE PAST FEW MONTHS I HAVE BEEN GETTING BILLED ON MY CELL PHONE ACCOUNT FOR A SERVICE WHICH I HAVE NOT SUBSCRIBED TO. THE DESCRIPTION FOR THE SERVICE I AM BEING BILLED FOR IS 39328 GW 25109. AFTER LOOKING ON LINE I HAVE DISCOVERED THAT THIS SERVICE IS OPERATED BY OPERA ...
On 1/3/13 I visited Vodashop/Vodacare Shop 50 In the mall to upgrade from the Blackberry 8520 to the 9360 in WHITE. I received my phone on that day, Took it home 2 days later found a picture in the library dated November 2012. I called the store and was advised to bring it back for OBF assessment. ...
After more than a years complains over bad reception. Two previous complains on hello peter with promises from customer care service a day or two later (twice Allan) nothing else happens NOT a word again NO follow up DEAD silence ONLY horrible reception while I pay my contract. I was promised a ...
On Thursday 14 March i contacted 082 111 and reported that i could not load airtime. I did not take down the ladies name. She advised me the reason for this was a block on the line as there was R91 outstanding. I paid the money over via EFT. On Friday i contacted them again as the problem was not ...