I bought a 2gig data bundle, I started using it, and every now and then I wanted to check my balance. Every time I did this, it would just come up with a random error (different each time). Even when I check now, it throws the same error. So I thought I would rely on the SMS that gets sent out ...
Two years ago a contract was opened under my name at Springs Vodacom Shop. I was informed of it and i went to the Po lice Station to make an affidavit stating that i have never lost my identity book before and i have never opened a vodacom contract. I called vodacom and they asked me to fax the ...
I logged my 1st complaint on the 02/03/2013 and too date it still has not been sorted out. After not getting back any feedback I logged a Hallo Peter Complaint on the 10/03/2013. On the 11/03/2013 I got the following response " Hello BrianD, Thank you making us aware of your complaint Please ...
On the 27/02/2013 I contact the accounts department and explained that my my wife had been very ill and in hospital for nearly 2 months. This resulted in me not being able to work and earn income. I spoke with Angelique in the accounts department and said I would be able to pay the account as I had ...
I have been unable to receive any incoming calls since 14/03/2013. I have contacted Vodacom customer Care (082111) - they advised me to insert the sim into another phone (where after I still couldn't receive any calls), only to resolve to advising me to perform a sim swap as the problem clearly is ...
I sent in a complaint about vodacom not replacing my phone like they should last week. I got a email asking for the IMEI number and contract account number. I sent what they wanted and still no responce. Is someone going to respond??? Vodacom is really pushing all the wrong buttons here!! If you ...