Hi Vodacom I would like to know howcome my phone needs to be either software upgraded or somethind needs to be installed on my phone. My battery has been giving me problems, it literally dies within a half a day when on 3G, although, I have changed it to EDGE, although better on EDGE, the batter ...
Echarged yesterday to buy Promotional Data, my gig1 at R149.00 recharged everything went in told my data expires on the 07th or 08th of May 2013 to my amazement wen i started updating my iphone i noticed after 60meg download it canceled, to my amazement when i checked my balances i was told i have ...
I am getting tired of logging the same complaint every month. I do not have active call or sms sponsor on my account but again this month I have a charge of R48.76 for sms sponsor and R13.50 for call sponsor. Vodacom, this is really getting ridiculous. Do you not know what the problem is? I was ...
Dear Vodacom, I have logged several complaints about dropped calls and crossed lines. It has not been resolved. The last time I logged a complaint, the consultant told me it was my phone. Well, I have since replaced my phone, and still neither me not my family could get call through... Sometimes, ...
I cancelled my contract early and was advised by an agent by the name of Peace that all I would need to do is pay an amount and the contract would be immediatly terminated. Further to that I went into a walk in centre and emailed customer care proof of payment. I was still debitted!!! Not to ...
Firstly I would like to complain about the data usage charges on my account for the month of March. I have Blackberry with BIS. I have been charged for the downloading of 129 MB of data which amounts to a charge of R 220. Furthermore this has now occurred on previous months too. In January I was ...