I have tried to renew my Woza online website through the designated Vodacom online surfaces as per their emailed instruction. They have refused payment on the grounds of me not using Internet Explorer (I use Firefox) plus their helpline tells me a they can't help me plus I must use a credit card or ...
VERY POOR ATTITUDE, NO RETURN CALLS, NO FEEDBACK. LACK OF KNOWLEDGE OF PRODUCTS & DEALS. STOCK OF PHONES ARE ALWAYS A PROBLEM - NO STOCK ALL THE TIME. ...
Cant believe that it is expected of customers to request the cancellation of a service when you upgrade? I upgraded from blackberry to iPhone and yet still get billed for BIS? After contacting the call centre, I get told that if I never asked for the cancellation of BIS, then I get billed for it. ...
Vodacom phones me on 07/03/2013 to inform me that I can do a upgrade on my contract. "Because you are a valued customer we want to offer you the following, and so it goes on. When you say O that is nice and do I get a new phone if I do the upgrade the person on other end only says Yes we can ...
My Samsung SII was on the 1st March, i obviously reported it and blacklisted my number. I called Vodacom to see about getting a new phone (they had no more Samsung SII) and luckily i was due for an upgrade. I found the 'deal' that best suited me which included the Samsung SIII and signed the ...
Hi i have to upgrade for a new phone went to the store and they took my order for a new phone and told me they will phone back but a week later i phone and the lady said sorry they cant find my order so i said i asked for a white blackberry 9320 and then i asked her but what now she said sorry so i ...