We went to Vodacom shop at Cresta on the weekend (6 April). The store was packed and we are not even Vodacom customers. Termyn assisted us with a jump in his step and a smile on his face. We helped out an old couple with their BB issues whom is a Vodacom customer but live in Cape Town and couldn't ...
Since the 3od April we have been requesting a proper itemized billing sheet from Vodacom, every day we call in to follow up we get a different story. So we went to Vodawold customer care in Midrand to go and find out what was the delay. We only need the full detail billing for the specific number ...
This is the second posting about vodacom with regards to my bb handset, my bb stopped working (still under 2year warranty) vodacom "fixed" it sent it back to me it broke again a couple days later. I sent BB back again I received a refurbished unit from them. This also only lasted a while ...
Reference number: PC-ZHN4-3DWQA3 (1028583) (also look at my previous complaint) I sent this as an email on the 24th March, but my emails seem to be ignored. Att Roderique Lategan As per our discussion Roderique, I explained that I specifically asked the lady (verbally) if it will be cut off and she ...
I had a MyMeg 750 contract that ended on 8 March. I wanted to stop the contract but keep the number on prepaid. I contacted customer serves in February and they said no problem and even sent me documentation saying that the contract would be migrated to prepaid on 31 March. Imagine my surprise when ...
As describe on the Consumer protection act, 2008, Discrimination is the action of Vodacom by refusing to forward me with the last 5 month statements of my account. Please get same one who wants to work solving problems and willing to respond to all my questions at once. I think if a human being ...