When I tried opening a new bank account I was told that Vodacom had listed me for none payment of an account, which was strange cause I had a Vodacom account 13 years ago. After calling Vodacom 5 ties and being put through their pointless automated queuing system 4 times, I was told the account had ...
Since last Tuesday my data usage was 18.8GB in 6 days, R5719!! I have uncapped ADSL so I only use the USB modem in an emergency. If not in use it sits, unplugged, on my desk. My daughter had to use it last week for school and the school say that in a month she wouldn't use more than 1.1GB. In a ...
Vodacom is charging me R3396 for data for the month of January 2012. I have no problem paying for this but I need proof from them. I have, since the the middle of March been asking for itemised billing to no avail. Now they are threatening all sorts of legal action. As a customer I have a right to ...
I have moved over to CellC in the middle of march because the calls and charges on Vodacom's contract was outrageous. Firstly i live alone just to make the speculation clear. I removed the Vodacom sim card out of my phone and happily inserted my CellC sim. I took the sim and placed it underneath my ...
This is the third time I have now raised this complaint with no success. I had a Blackberry contract with vodacom which expired/terminated in August last year. Despite this, they continued to charge my account until I raised this is February this year. In short, they illegally defrauded me out of a ...
Im very disapointed in the signal strength and quality of my cell network. i stay in the centre of town but on many occations my signal is at one bar or nothing. My 3g internet dongle only works with a 5 meter usb extention cable when i hang the dongle outside my house. Various people are ...