I have been a customer with Vodacom since 1995 and recently upgraded to a 16G iPhone 5. The shop had the usual Vodacom book with upgrade deals of the iPhone 5 on the back. I chose the most expensive deal on the 16G which was R769-00 (Smart advanced). I signed the contract without checking it (big ...
After a simple request to transfer DATA that I mistakenly have put onto the my telephone number and not my USB Internet modem. They refuse to help me in that request. I am busy rethinking my position with Vodacom. The company that is suppose to help in your communication needs. NOT TRUE. ...
Incompetence of Vodacom Your phone being is already a big pain, you don't need Vodacom to make it worse! On Saturday I went to the store to buy a new sim card. In the little booklet it said I could do a sim swap. I was excited by the idea of having my number back. So I called them, went through the ...
I have now sent my phone in for repairs for the 3rd time at Vodacom Repairs Sandton and it is still not fixed!! Surely after 3 attempts they would replace the phone? Isn't that what a warranty is all about? Otherwise what is the point of offering it at all. It is very difficult to contact someone ...
My first invoice of my upgrade to a new contract and now I am told that 24 months I will be charged a sundry. I was told that I will only be charged the first month thereafter I will only be paying my R315 top up and caller identity. This is not what I was told. I am not impressed by the way things ...
My blackberry contract was due for an upgrade. Instead of renewing an existing contract, vodacom cresta opened another internet contract. I now had three contracts. They promised to cancel the third contract which they did. When the bill arrived, I was billed for two contracts and an amount of ...