I would just like to say that I was pleasantly surprised but the online chat service for problem solving with regards to your vodacom account/handset. I will use this again going forward and I hope all the consultants are as pleasant as Zaakirha was with my questions. ...
I would like to know if I will get a response from Vodacom or are they going to keep ignoring me like they have been for the past month??? I sent in a complaint on the 12th of March - I got one email from Candice asking for the phones serial numbers etc. I replied and heard NOTHING from vodacom ...
I am dissapointed with vodacom. I have been loyal to your company for years. Ever since ive moved to Renosterspruit, ive been expereincing problems with the signal in this area, on my phone and when i want to use my laptop to connect to the internet. Watching the new add, where the male character ...
On a previous occasion I posted a complaint of how sales don't have product knowledge. Vodacom promised to have a consultant call and apologized. BUT no help. I keep asking to call me - no-one does, so I call and am advised to call Headoffice in JHB which turn out to be: Vodashop. They cannot help ...
The staff at Vodacom Shop Kolonade Centre, they dont provide good customer care have an attitude. ...
Before travelling to Dubai in January 2013 I was advised by a call centre agent that the Vodacom Passport option was available in that country. The following month I received a huge bill from Vodacom and upon enquiring was told that the option had not been available in that country therefore I was ...