I'm n client at Vodacom Springs in the Avenue shopping sentrum for years, and years. I renew my contract at the in December 2012 and the guy said to me that I'm getting a handset with my tipe of contract for free. So I received my first bill from Vodacom and I see that they charge me a amount for ...
Hi I received a call on ont the 7th March 2013, from a agent from REwards Co selling insurance on behalf of vodacom. Nicely telling i can get insurance for my phone for R79 pm. I agreed and the agent assured me that the prorata premium will be deducted with my next installment, I then advised her ...
I have a complaint about the shameful customer service I have received. The complaint is due to vodacom charging me for a my meg 500 data bundle I DID NOT ASK FOR. It began with vodacom offering me this data bundle for FREE to compensate for the delay in receiving my newly upgraded iPhone5, the ...
I contacted the Call Centre _ I know that I am on a TOP up package however not sure what the exact amount is as I have not yet recieved any statements. The lady I spoke to wanted to know my pedigree, ID, Address, Bank details etc, only because I am not sure what package I am and because I DO NOT ...
Yesterday I enquired with the Upgrade dept regarding a pre-mature upgrade. According to Portia, i do qualify but i must go to a Vodacom Dealer. I asked Portia where does it state that i HAD to do the upgrade through a dealer. She couldnd tell me. I did not agree with Portia, so i phoned again and ...
I got a blackberry 9320 on contract from Vodacom, one day the phone just stopped working, there was no sign of life, the phone wasn't even 3 months old, we sent it in, waited ages for a response, we were then told it is water damage, which is impossible, we were then told small molecules of water ...