My daughter was due for a cellphone upgrade end of Jan 2013. We went into Cellucity, Bedford Centre and she wanted to change from a Blackberry to a Samsung. The whole process when smoothly until I checked my accounts today which reflect that we have been charged for Blackberry BIS R59.00 for Feb, ...
My call was logged 21 March: (RE: FW: RE: FW: Vodacom Customer Care Reply - Authentication Response required Ref: 00148a8MM8AB0NJQ). I have been more than patient in emailing to get a response to my problem with a SAMSUNG SII and being unable to download MMS, loss of internet connection. The ...
After 4 weeks and more than 24 hours spent on my phone Vodacom direct failed to keep there promises time and again! Bad attitude and even worse responding! I've left Jacob Manamela 5 messages and sent him 2 emails and he still hasn't returned my call! they keep me on the phone for about 30 min ...
Shameegh Frieslaar, I trust that this mail will reach u. recent mail forward to Vodacom has been ignore & calls not returned. Thanks for your email! One of our consultants will be in contact with you as soon as we have received the Authentication Details as requested below. Your reference ...
I have been a contract subscriber since 2004 with Vodacom and before the termination of my contract (week of 25-29 March 2013) I had visited Vodacom Fourways and called Vodacom (111) to confirm that my numbers could be converted to prepaid once my contract had been terminated, they confirmed that ...
I have been trying to upgrade my phone and contract with Vodacom for almost 2 weeks. I have been into 3 Vodashops and spent over an hour on the phone to get a simple upgrade. First I was told in the store I couldn't upgrade on 7 April because the brochure with contract information had expired the ...