Hi. I have been a Vodacom contract customer for a number of years. My query is with regards to free minutes as well as data i receive as part of my contract. Why does the data and free minutes i receive expire after one month? i have paid for these minutes as well as data amounts. If the data and ...
This would be the second complaint for the same issue - Middle of March 2013 I went to Vodacom Shop in Menlyn 4U and asked for my MTN prepaid number to be ported to Vodacom, they have many excuses and stories in the shop and at first seemed that they do not know how to assit me, evebntually I ...
Good day, My account is currently with the legal department (I17503569) I cant go through when I call 082 1946 or 082 1905 or 0115462400 because my ID number is no more on the system. I am currenlty paying monthly. I wanted to know what the balance is so I can pay it off. Can anyone call me back or ...
A few months back we had some service issues with a few of our company contracts and ended up at Blue Route Tokai branch. We were attended to speedily and politely by a service consultant, Ishclor. Now a few months later we once again had some service and product issues and were interested in ...
I would like to firstly inform the public that Vodacom coverage map is not correct. I can for instance confirm that there is no EDGE/WIMAX/3G/LTE at our premises (there was 3G, not anymore). Secondly, I request Vodacom to immediately remoce map from their website or update, because I will report ...
Billed for handset which was advertised and agreed to as free, as far as my knowledge is concerned. Estimated date. Also separate data usuage billed from which I have BIS, this was not explained at contract signing. ...