Please assist as i have lost all patience and cant bare to be without a phone any longer. Yesterday i notified vodacom of an sms i rcvd about a request for sim swap or replacement.i then called them to tell them this was incorrect and it seems someone was trying to do this.they advised me they ...
On the 18/01/2013 our data card was. We were advised to obtain a new card and to date cannot get Vodacom to resolve the matter why the sim card is not working. I walked into Vodacom Clearwater and after waiting for over an hour for assistance I left my details for the Manager of the store to ...
Vodacom South Africa has not resolved an network issue at my premises for almost a year now. I have contacted their " help desk " / customer care center NUMEROUS TIMES ONLY TO BE GIVEN EMPTY PROMISES. I was told in February 2013 that the problem will be solved as they are going to build a ...
Lungile has bad customer service I went there to enquire about the 3g that I have which is faulty and she refered me to a vodacare in east gate but didnt provide any other details that i asked her. I asked her for the numbers of the shop and I asked for a phone that I can use to contact the store ...
I upgrade from a blackberry 100 contract to a smart standard229 contract in February 2013. This is a Samsung contract. Vodacom kept charging me for the BIS service even when they know it is not a bb contractor anymore. Also you receive 150mb and 150 sms every month with this contract. They charge ...
I complained about vodacom about not refunding me and i was contacted by the store and they promised me again that i will be refunded but still nothing has been refunded. I have forwarded them my banking details and was told that i will be refunded before the end of business and i made follow up ...