I moved from a contract with vodacom to prepaid. Upon doing so, I have not been able to access the internet. I am paying for a service that vodacom is refusing to deliver. No matter what I do, no vodacom store/consultant is willing to take ownership/responsibility for the problem and see it through ...
As per their latest pre-order ad on the vodacom website, one is allowed to pre-order the new Samsung S4 phone. After you supply all details they say someone will contact you shortly. It's been almost 2 weeks and no response. I am not the only person to have received no response for the same thing. ...
I am furious with Vodacom, After being a loyal subscriber for 15 years and putting all of my business contracts through them, Vodacom has hit me with a R4000 bill for USSD and Subscription services, on a data sim! I am told that the sim in question was taken out of the dongle and put in a cell and ...
This is the 3rd complaint about the same thing. This morning I can't reply to a simple text e-mail from my wife, without getting the following error message: 'Message classified as SPAM or BULK, apparently from you' Previously a certain Yunus, eventually got back to me, no explanation, no apology ...
This is the 3rd complaint about the same issue. Whether i call or complain here, it doesnt make a difference. Clearly Vodacom has enough customers, that it will treat others like this. I have never received such appalling service anywhere. You still havent collected the incorrect laptop, neither ...
My contract is up renewal in a couple of months so I started looking around what contract and phone I will take, after some on line shopping I found that Vodacom is R200 a month more expensive than Mtn on a contract for a Samsung galaxy S3, being a vodcom customer since I had my first phone number ...