I have been without a phone for 6 weeks now due to incomptence, phone returned for the third time for the exact same two previous complaints. After numerous phone calls as to the status of my phone I've just been given the run around, I've been promised someone will get back to me (also numerous ...
The upgrades of phones that you guys are offering on some of your contracts are not really good they are worse than the phone i have at the moment its like a super downgrade all the other service providers have a much better offer and range of phones than you guys so i'm kind of forced to cancel ...
I have done an online order through Vodacoms Website, waited a week for them to phone me (According to their website it takes 24-48 hours). After the week has passed, I phoned them for assistance. After holding the line for more than a half an hour, they referred me to someone else. The next person ...
It has been 8 days already, nothing, from Vodacom! I lodged a complaint 8 days ago, to this day I am still waiting for my invoice copy from Cresta Vodacare. Someone called me and promised that they will be getting me that invoice but nothing yet! On Friday last week, she called again and promised ...
Vodacom has contacted me for more information and promised to come back to come to some compromise on my previous complaint. Awaiting a resolution. ...
I have registered 2 complaints about the lack of 3G service and lack of all service at my house I upgraded to Iphone 5, according to them i had to change settings so it would not search for 3G but edge, or 2G, then that night at 2am i get a sms from Vodacom telling me my free LTE has been ...