On 3 Jan 2013, i took my phone to Westgate Vodacare due to a speaker problem with it. After waiting for more than 1 hour for help, I was assisted by a guy called Jose. He booked my phone in and told me it would take 14 - 21 days. I then called to query the progress of my phone on 20 Jan 2013, and ...
During December my brand new phone went in for repairs, a phone which was 2 days old and was giving problems, so finally when I do get my phone back I'm told that I got a "new phone", which was not the case it was a refurbished phone, maybe I don't understand English but refurbished is ...
Good day, I have choose the option to soft log my phone if i reach a certain amount. i have the contract were you get free sms data and any time free minutes, but then suddenly my phone was soft log and not all my free goodies was used. I phoned vodacom early in Dec and they confirm that their was ...
VODACOM SPENDS A LOT OF THEIR FUNDS ON ADVERTISING BUT THEY SHOW NO COMMITMENT TO THEIR LOYAL CUSTOMERS . THERE IS A HUGE PROBLEM IF THEY CANT MAKE A PLAN FOR SOMEONE LIKE ME, THAT HAS SPENT OVER R50 000 ON A PRE- PAID AIRTIME AND DONT WANNA GIVE ME THE PHONE I WANT - THAT IS A TOTAL SHAME!!! A ...
My iphone battery was faulty 1 month out of warranty. Took it to Vodacom to get a letter re fault for my insurance company. Two weeks later still no report or letter. Had to go in to force them to get it. Then when I ask for my phone back, it's been three days and no word. Nobody seems to know ...
I cannot purchase airtime/data bundles for my iPad on either Vodacom's website or their iPad app. Their Call Center has no idea why - they want to assign technicians on a 2 day turnaround. I am out of data NOW... The website says I am not a Master account holder on MY OWN DEVICE. The call centre ...