Hello For the past year we have logged several service calls for very bad reception in Modimolle. (S3-LG33L-LMYR4 Ref: 00148a8MM8AB6XNF). Voidacom makes absolutely NO effort to get this resolved and does not even make the effort to call one back or send someone to look at a possible solution. We ...
I upgraded on my moms contract on Friday, i am not able to receive any phone calls, if i dial *100# it says" connection problem or invalid MMI code. if I call my cell from my landline it rings on the landline but nothing on my cell. My mom phoned the call center and they said there is no money ...
Went to the Vodacom Shop, they say I do not need to fill in a form, they cannot do the cancellation, must call the 111 number. I cannot sit on the phone the whole day until their call centre answers. My work has a strict telephone policy. Vodacom seems fast to provide contracts but when the ...
I SIGNED A CONTRACT FOR A NEW (ADD ON) MYGIG2 CONTRACT WITH AN IPAD AT YOUR BRANCH IN CAPE GATE MALL, BELLVILLE. SALESMAN: INGRID. THIS WAS DONE YESTERDAY, 21 APRIL 2013. I STILL DO NOT HAVE ANY INTERNET SERVICE ON THE IPAD AND NOW THE SALESMAN PHONES ME TO TELL ME VODACOM WANTS AN ID DOCUMENT ...
After many certified marriage certificates and emails to change my surname, Vodacom is STILL calling me by the wrong surname. I changed my surname four years ago when I upgraded, but they still cant seem to get rid of my old information. When I upgraded two years ago, I changed it to my maiden ...
Deciding not to renew my 2 Vodacom accounts I called and asked what was required of me to cancel and not renew my account. I was instructed to call by the end of February and my account notification would be given. I did and received both cancellation of contract notifications via email. I ...