For the last three years I have been complaining about bad signal at my premises. A few days later I received an sms stating that my issue has been resolved, however no-one has been in contact with me nor has there been anyone near the area to sort the issue out. A month ago I was advised to send ...
I purchased a new phone with my contract upgrade, and within 3 days the phone started restarting intermittedly. After taking it back within 7days, it was sent to be approved for OBF. After a week it was approved and I received a new phone, which also had exactly the same problem. After taking it ...
After a prolonged struggle with trying to get Vodashop to respond, several calls to head office and I finally get a response. I'm told the phone's battery is faulty? Why does it take over a month and many many phone calls to head office and the call centre to finally be told that the phone has been ...
I am disgusted at the underlying bad attitude from Martinus Vermark at Vodacom shop Key West. On the 10/4/2013 my wife went and opened a cell phone account with vodacom. She chose the Nokia Lumia 620 phone. Within 3 days the volume button was not working. My wife took the phone back and was told ...
I have phoned vodacom asking about the lack of network at the place i live, the ref number is 287272109, on the 11 of April 2013, my girlfriend and i both contacted vodacom with the inquiry about the lack of network we receive, so we got told the tower is 3.5 km from our home and they have built a ...
I have posted a complaint previously and Vodacom responded promptly. I was impressed by this and took their promise that it would be "fixed soon" in good faith and subsequently changed my complaint to a compliment. I shouldn't have! That was February and nothing has changed! In fact, I ...