Advertising an iPhone 5 contract deal for R399, 95 pm for 24 months available at Altech Autopage and Incredible Connection. Upon arriving at Vodaworld for this deal, I was informed that it is only for "NEW" contracts and not upgrades. Which can be acceptable, IF it is stated on the ...
It was agreed that I would pay R135.00 per month for my contract I am being charged R198.00. Besides a lady Amanda, who has been very sympathetic and has tried to help me, Vodacom has been shambolic and unhelpful and without doubt awkward. All calls were recorded, all correspondence in email so why ...
I am really very upset with the type of service that i have received from Vodacom. Vodacom has been my preferred service provider for the past 7 years. I want to speak to a person in management on the type of service i received as well as what do you do to ensure me (I) the customer is happy. I ...
I did a upgrade in december 2012 from blackberry to a android phone, my contract was not migrated and i was left on a topup contract, which was costing me a fortune because i never had a data package because VODACOM never did the migration from topup to smart package and it was eating my airtime ...
I have been a paying customer since 1995 and currently spend more than the required R2200 per month to qualify as a Platinum/ Onyx customer. This spend is on 1 Account (1 Statement/ several invoices) that has several SIM cards linked to it - multiple devices, voice, data etc. After spending more ...
On 15/2/2013 we paid our vodacom account. On 27/2/2013 our lines were suspended without prior notice. My husband paid the same amount AGAIN on 27/2/2013 as he didn t have the proof of payment with him at that stage. Still Vodacom kept on suspending our lines inspite of faxing proof of both payments ...