This guy ELROY BRICKS called me and advised that he will be reloading my data bundle that had just disappeared from my handset. He further advised that there was even an airtime used by my internet connectivity that I was unaware of and he promised to reload that back to my phone as well. He called ...
Recently, I had my phone in for the third time for repairs, this time I was informed I'd be getting an exchange phone but what transpired was, I received my phone back with a supposed new mother board. Upon my phone being handed over to me by Mobilities who were sorting out my emails for me it was ...
This was the response I got from you the last time after 2x Helolo Peter : We apologise that we were unable to resolve this matter previously. We have forwarded you an e-mail with the required details in order to assist further in this matter. We apologise for the inconvenience caused. Regards ...
Dear Vodacom, Please explain the concept of "out of bundle data rates". it's an absolute mystery that I can enter into a "data" contract based on a specific usage / cost & then be charged exorbitant rates when I exceed that limit. Example : 2Gb contract @ R199 per month = ...
My complaint is plain and simple, the service received was sub-par at best and that vodacom has yet to make me aware of whether my phone will ever arrive. I have been waiting almost a month now. I am a patient person and honestly don't mind waiting if the company responds to me in some way, to at ...
I went into a Vodacom store in centurion mall to get a notebook contract on special going for R299 per month for 24months. I receive 100MB of data monthly on this contract but now to my surprise I received a statement from Vodacom that states that I used above 2GB in less than a 3days and I owe ...