I upgraded my contract on 23 March 2013. The phone proved to be faulty. I took it back the next day and spoke to the manager, Ricardo, who took the phone and promised me that the other phone I ordered would be there in 2 to 3 working days. More than one month later, I still hadn't heard anything. I ...
I don't have the strength or the money to stay on the phone to Vodacom's call centre every month to rectify another problem. I don't want to speak to consultants who pass the buck, and I don't want to be a Vodacom customer anymore. If it is not money illegally deducted from my account, its ...
I am writing this compliant on behalf of my mother. She says she was called by a Vodacom callcenter consultant who informed her she had won R15000.00 but in order to get this prize money she had to sign up for a cellphone contract which will give her R120.00 airtime every month. After receiving her ...
Hi I have already changed my top up contract to a prepaid last month and yet a debit order of R135 still went through now in May. * This is very irritating. How can a debit order still be going off? To me that is attempted, because what if I never picked it up, then Vodacom would be receiving money ...
I took out my contract with a brand new Blackberry Bold. Shortly afterwards I had to take the phone back to the store and they took it in for repairs saying that it seems to be a software issue. I was then given a a refurbished handset (which baffles me since mine was a brand new phone) to replace ...
I upgraded my 3G data contract 3 weeks ago to a package that includes a tablet. I requested an additional sim card to be added to the same account to be used in the tablet, as I will continue to use the 3G modem as well. I received the tablet with new sim card within two days. I called the online ...