Currently sitting in Vodacom shop doing an upgrade, because after a week still nobody phoned from the online upgrade request. We also have R270 worth of additional data charges on the 1 contract after the service is hard capped. What gives ...
My name is Orapeleng Seate, and i have a data contract with vodacom. i believe that i've been billed incorrectly, because my monthly subscription is R237, but at the beginning of this month, almost R1700 was debited from my account. before complaining, i went online and checked out my balances, and ...
I took in my Blackberry phone for repairs as the battery life was less than 30min, phone turned on and off all the time! The phone needs to be on charger 24/7 to make calls and send messages. They tested the handheld and battery and said in their report it was a software issue. I waited 3days for ...
Received abhorrent service at Vodacom Bayside from a woman, Ramelia Solomon, whom is supposed to be the manager. We went to enquire as to why I did not receive the S-pen as advertised with the Samsung Galaxy Tab 2 10.1 (P1500). We were informed that the inclusion of the S-pen was a misprint and ...
My cell phone was on Thursday the 2nd May. I reported it to Vodacom and requested them to blacklist the handset and to give me a ITC reference number as required by my insurance. I was told that this will take anything from 1 hour to 24 hours.. On Thursday afternoon i went to the Vodashop in the ...
I SENT A REPORT PREVIOUSLY ON HELLO PETER AND TO DATE HAVE NOT GOTTEN PROPER SERVICE. I WOULD LIKE TO KNOW IS THIS GOOD CUSTOMER SERVICE, MY REPORT WAS LODGED ON THE 22 APRIL 2013 TODAY IS 04 MAY 2013, WHAT IS YOUR SLA, TURN AROUND TIME FOR CUSTOMERS? TO DATE YOLANDE NEL FROM YOUR LEGAL DEPARTMENT ...