On Wednesday morning I purchased a once off 1.5 gigabyte data bundle where the manager of the Vodacom 3G store added it to my contract. As the manager had trouble with the computer activating this data bundle at 10:54am Vodacom sent me two SMS's that my data bundle has been activated and another ...
I called vodacom before I left the country to ask for SMS roaming. To my surprise when I got overseas I was roaming on everything including data and phone. When I got back I was smacked with a bill of R36 249.22 for complete international roaming. After countless email correspondence they cannot ...
I am subscribed to Vodacom's international calling rate promo. The promo was supposed to end April 2013. Last month (mis-april or so), Vodacom sent out sms's informing customers that this promo will be permanent. Imagine my shock and horror when i made my international call only to find out that i ...
Last night my previous 20GB bundle expired, and i bought a new 20GB @ R499 and got this message. Receive: You have 20.06 GB available on your MyGig20 promo bundle until 31/05/2013. I checked at startup this morning and saw everything was gone, and this was the balance. Receive: You have .00MB ...
Dear Peter My name is Moses Moloele i stay at 10034A Ngwenya Street Orlando west. My Problem started on 1st May 2013 when i receive a phone call from vodacom notifying me that someone wants to do a sim swop on my cell number, they told me they will block the number temporarily then i will have to ...
SINCE THE 26TH APRIL 2013.. I HAVE BEEN TRYING TO GET HOLD OF SOMEONE TO HELP ME REGARDING A SAMSUNG S4 NEW CONTRACT.. I PRE-ORDERED AS SOON AS THE WEBSITE ALLOWED I THINK BEGIN APRIL.. HOWEVER I NOTICED I DID NOT GET A REF NUMBER SO I CALLED THE CUSTOMER SERVICE CENTER AND THEN THE DIRECT SALE ...