So what happens when you are unhappy with Vodacom and they say well cancel your contract then? Oh quick way for them to make money without any service by charging you for 24months of contract. I would expect that this cannot be done and I am sure ICASA and the consumer council could look at this as ...
Good day, Yesterday I contacted Vodacom to send me a ITC form so that I can complete the form and send it back because my ipad was. Yet I have not received any form and you guys are delaying my insurance process which I only have 30days on. Please could someone send me the form asap because I am ...
Please can someone from Vodacom explain to me why R139 was deducted from account when the company is sponsoring my phone. last month I went through this and in all honestly I don't have the energy to do this monthly. My case is still open with ICASA and I will and this as well. ...
In a matter of 6 months I received 3 refurbished blackberry's from vodacom. My original blackberry's scroller broke, It was still under warranty, I gave it in and waited almost 2 months, eventually they gave me a refurbished phone and I was happy even if I had to wait so long. 2 Months went by and ...
My debit order goes off like clock work every month except this month it didn''t. I was notified only on 10 June that my account account was in arrears. Then on the 13 June I was sent an sms to say that Vodacom is aware of the technical error with the debit order and that I would be updated ...
Well as per my last complaint, much hasn't changed with vodacom. Rochelle asked me to fax through all my documents to get my account reactivated and i did so. When i called customer service on the 22/06/2013 i was told that my Sim that i purchased from the vodacare is a used Sim card. Furious and ...