I am furious - I signed a limit om my sons account for R300. VODACOM did not implement this leading to an account of R15000! I agreed to pay off the account and did even though on 2 occassions vodacom stopped my services even with agreement in place! Now I cannot get 2 upgrades which are due more ...
I was changing from ABSA bank to FNB bank Last Month. I phoned Vodacom that my debit account details have changed and they changed it. I went into Cape Gate and checked with them if the account details have been changed. And it was. Also now I've got penalties that I've got to pay as well because ...
I recently complained about being billed for BES that I was no using since my upgrade done in January 2013. Vodacom responded and said that I would receive a credit in May. Well I just checked my May invoice and there was no credit! How can Vodacom tell me that it's processed yet it hasn't been! ...
Received my Nokia Lumia 920 (nealy 2 months ago), I have been fighting with Vodacom call centre (082111) around getting MMS working for a few days. Vodacom say its Nokia who have to provide the MMS settings as they cannot set up MMS on a Windows 8 mobile device but I cannot find any solution to ...
Long story short I have a contract which includes 120 minutes anytime, 100 sms, 500mb data which should amount to around R550 a month. Astounded that I never managed to keep the contract amount at the end of the month below R850 (sometimes well clear of a R1000), I contacted vodacom to activate an ...
I did a corporate sim swop last week at the Vodacom shop Irene. The sim swop was done. Very easy. Then when the CEO inserted his data card into his Mac the data card is not working. It gives an error. I went back to the shop to confirm if this swop was in fact done, they confirmed that the swop was ...