My wife has been a customer of Vodacom for over 10 years. She upgraded on-line on the 2nd July since it seemed like a very convenient option, saving time instead of having to go into a branch. What a mistake. After numerous follow ups with customer care and the upgrade department we are still ...
On the 26/10/2012 I approached my local Vodacom direct store to upgrade my mobile phone. I opted for a Sony Experia and was immediately provided with one. The phone refused to charge and I took the phone back to the store on the 29/10/2012. I requested to cancel and was told I cant. I requested a ...
I could easily take 5 pages to explain the full nightmare, but the crux of the matter is that prior to being out of the country for 3 months we asked Vodacom to stop my wifes contract after the agreed 24 months, We agreed to pay the final debit orders and wanted to move to prepaid. We returned from ...
Good day Hello Peter Its been a month now waiting for feedback from Vodacom as I was informed by them (consultant) that they will communicate my request with their IT department with regards to activating my number, I am currently sitting with a phone that I cannot use at this stage. Please Hello ...
Good day Peter, i need your intervention and help Please. i took a contract with Vodacom in May 2013, the Company called Elite Mobile called me and offerd me a cell phone, i accept the offer 30 May 2013. She told me that i will pay R84.00pm every month end. i presume that its the end of the month ...
This is going on for years now and vodacom just don't care! To many people on this one tower., This is what Vodacom personnel admitted to me. My signal is coming and going. All i want is to cancel the contract. This is my internet contract ...