I called Vodacom and asked for a premature cancellation quote. They happily agreed, sent me an email with the cost of what I had to pay to get off their network. I am quite happy to pay it mind you. Now that I have contacted another network and asked them to take over my number, Vodacom refuses to ...
I took my phone in to get checked as the battery was giving me issues, i bought this phone 3 months ago!!! when i go fetch the phone the consultants tells me that they cant fix the phone and I need to pay a R57 consultation fee!!! why was I not told about the consultation fee before I handed over ...
I bought a Samsung P3100 Tablet form Vodashop in Cape Gate on contract. I have had the device for 2 months of which it has been in for repairs 3 TIMES. So in total I have had the device in a working order for 3 weeks, of which I of course still pay each month. Not vodacom nor Samsung has made any ...
Vodacom billed my account now for March and April on the wrong dates and costs me every month R90.00. I discovered tonight that they billed me again on the 17the of May 2013 after I made a cash payment on the 15th of May 2013. In other words they cost me R270 in 2 months time which is really ...
I upgraded in Aug 2011 (Nokia N8), from day one I had problems with the phone. Fisrtly the phone kept on freezing, and switching on and off by itself, after taking it in for repairs, and numerous phone calls, the phone was swopped out for a new unit. After a couple of months the phone started ...
The assistant who helped me with my contract upgrade is having such a bad attitude, unfortunately I have forgotten the name. I did an upgrade with a Nokia Lumia 610 but this consultant never mentioned that the USSD don't work on that phone. I brought the phone within 7 days but they never accepted ...