The service i have received from Vodacom leaves very little to be desired, my phone went in for repairs and has thus far turned to be a very bad experience, it took a week for someone to just contact me with a quote then when i expressed that the phone was insured with Vodasure, i was told to fill ...
I paid by VODACOM account for October 2013 on 2013/10/11. On 2013/11/01 VODACOM collected the amount of R1085.50 again by debit order from my bank account. I have made several calls to custoner care and the accounts department to reverse the debit order with out any success. I faxed the proof of ...
Actual on the 9november 2013 I have received an sms from vodacom telling me that my contract is due for renewal I must go to srings vodacom, when I got the I showed them sms when they check into the system the renewal was done on the 6november with sumsong, then I told the guy that I have never ...
Vodacom, I KNOW you are aware of the problem of the tower in our area, but WHEN are you actually going to DO something about it? You sent me two sms' acknowledging that you know about the problem and that was three weeks ago, but now the sms' stopped and the signal is just as bad. Even your ...
I rushed through to Vodacom at North Gate after work on Tuesday & arrived at North Gate at 17:35. I proceeded inside to the Vodacom 4U store situated by Wimpy. Arriving there I explain that I am due for an upgrade and he informs me that there is no stock... And it is arriving on Wednesday... ...
I bought a pre-paid data contract and internet dongle. I RICA the SIM card and wanted to use the contract. I went to a Vodacom shop and they explained to me that the SIM is not active and that I need to dial '100' from a phone. I do not own a phone that takes a big SIM card. They then told me to ...