Employee doing simswop on my name, going mad on my account, R 6000.00 later on my account, which I had to pay and vodacom, only promises to investigate and refund without success. Is this the way to go, we do pay up for the employees of vodacom? When will this end, And it has been three months now. ...
I took a contract with vodacom for wifi 3G in july 2012, ever since i took the contract i have bben paying not more that R200, not i receive a bill of 1400 for data usage in the month where i cant even remember being on the internet for more that 5hours, there were times in the previous months ...
In September this year I complained about vodacom still billing me for a contract that was supposed to be cancelled. They were quick to respond and very friendly. I received a phone call from Thembi stating the contract has been cancelled and that they will refund the past 2 months' payments that ...
After receiving a call from the Vodacom upgrade department, I agreed to an upgrade to the I-Phone 5s. I clearly stated that I was scheduled to travel abroad within the next few days and needed to delivery the next day. She then confirmed that the RED customers receive a next day delivery. Not being ...
I have been to Vodacom shops twice to move my out of contract phone to prepaid, but every time I fill in the paperwork and nothing happens - except of course still receiving the normal contract bills and debit orders. Why cannot they process the request? In the shop they say it is no problem, but ...
Good day, I am extremely irritable with Vodacom as it currently stands. I have delay with Susan / Adnaan and others but no assistance was received. Previously Vodacom cancelled 4 contracts due to Poor to Non EXISTENCE of service. Susan was supposed to help me sort out a query, she did not up until ...