On Monday, 28 October, my bill viewed on the portal was about R1680 yesterday, in the evening I twice bought a 2.5GB data bundle, which did not reflect. Due to this, I contacted Vodacom and made them aware of this, out of the two I was informed that a 2.5GB was reflecting but not the other. I ...
I'm a Vodacom user with quite a number of contracts, including Internet data bundles. In Parow where I live the signal becomes so bad, expecially during weekends, that I end up with EDGE instead of 3G on my modem. It constantly disconnect. I have to connect several timed during one session. I've ...
Pushed from 1 person/dept. to another, all incompetent and no resolution, staff not trained properly ...
On Thursday 24/10 two of my three contract lines were deleted due to being listed incorrectly on Debt Review even while VC is a Service Provider and not a Credit Provider. My account has been 100% up to date. Last debit order of? R962.00 was honoured on 02/10. VC now realized it was deleted in ...
I applied for a contract with MTN at one of their stores in Centurion, I got a sms almost every day of the week saying they have put in a stock order and that another will be put in and they will notify me once received. This went on for days untill I called them after almost a month and told them ...
I have 5 contracts with Vodacom of which I am the master account holder. One of the numbers is due for an upgrade next month on the 11th. Yesterday I received an sms and an e-mail that I could upgrade this number. When I call into the call center and upgrade line, I am told that I cannot upgrade ...