I would like to bring to your attention the worst customer service ever received from any retailer, yesterday, 11 October 2013, from Vodacom in Ferreira Street, Nelspruit. I went in to do an upgrade and my mother to take out a new contract, as I convinced her to cancel her contract with MTN and ...
Vodacom refuses to explain to me how I allegedly exceeded my fixed data contract with 900 meg. I have logged complaints with them but suddenly an employee with the name Tessan concluded no complaints were ever received on her system This problem drags from July - August 2013 and NO-ONE in Vodacom ...
I went to the Key West Vodacom in Krugersdorp. On Sat 5 October 2013. Patricia helped me. I wanted the new Tab P5200 at R299 / month on my existing contract. I completed forms and later she called to say I have been approved but no stock. Stock due Tursday. I called Tuesday and sent an e-mail, ...
I AM TOTALLY ANNOYED WITH HAVING TO KEEP ON DEALING WITH VODACOM, EVERY SINGLE MONTH I HAVE TO CALL THEM TO ASK THEM TO ALLOCATE THE MONEY I HAVE PAID IN TO MY ACCOUNT.DON'T THEY HAVE SYSTEMS IN PLACE TO KNOW WHEN A CLIENT HAS PAID AN ACCOUNT! ON NUMEROUS TIMES THEY HAVE LOCKED MY ACCOUNT DUE TO ME ...
My mother called me about what Vodacom has done! She has a contract she never knew she had, paying for it monthly, and she never received a phone or sim card! A service consultant from Vodacom called her on her usual pay as you go phone, telling her the contract she has been paying for almost 2 ...
I have had no connectivity for most of the day yesterday and for the entire morning today so far. ...