Near the end of my contract I went to the Vodashop in Clearwater to sign a letter that the contract must be cancelled when it expires. This letter somehow got lost in the system and the debit orders remained to go off. October the 25th 2013 I logged a call with Vodacom and they said I can migrate ...
After I logged my original compliant on HelloPeter regarding Vodacom over billing me in November and December due to them not migrating my package over correctly I got a call from them within an hour - which I unfortunately missed. I returned their call via their retentions department again in an ...
So I received a text from vodacom for Power hour. You get 60 min free from vc to vc number for R5. I went ahead and they debuted there R5 off my original balance of R26. I made my 1st call and within 8 min my call was cut. Very confused I Immediately checked my air time and had a zero balance. When ...
For the last 2 years we complained about the poor signal in our complex at Sasolburg. Vodacom have not sent a person to our complex to see what can be done to help us. If Vodacom's MD would have stayed in this complex a repeater or booster station would have been installed already. We all pay our ...
I was due for an upgrade and decided to get the new Iphone-C. As the branch had no stock, they ordered some. I've been waiting for more than a month, received my first statement to be paid, my old phone (Blackberry) is on the edge of crashing... but still no news. When I talked with the branch they ...
Kuruman in the Northern Cape has n big problem with 3G and Reception and Vodacom is not sorting it out. Today i tried to phone their customer Care Line to Report it for the 3rd time since last year and the operators couldn't even help me in my preferred language (AFRIKAANS) After my contract ...