I AM A LOYAL VODACOM CUSTOMER AND MY PHONE HAD BEEN GIVING ME PROBLEMS SO I WENT TO VODASHOP IN SANDTON TO GET ASSISTANCE AND TO MY HORROR IT WAS THE ABSOLUTE OPPOSITE. WHEN IBHOTVTO THE TILL I WAS NOT GREETED, AFTER BEING THERE FOR TEN MINUTES I RAISED MY CONCERNS AND ASKED WHAT I HAD TO DO TO GET ...
Upgraded my contract online with promise that upgrades before 12 noon would be delivered next day - received no confirmation of order and no delivery. On calling customer service centre Portia (ref 313310248) informed me that there is no record of upgrade and that its because I did something wrong. ...
Vodacom are theives and are basically from me every chance they get. Two complaints: 1. Been fighting since Sept 2012 to get my money back on a 3g USB contract i signed up for & TRIED to cancel because no matter what i did, was just not working. I have proof that Andrew Smith and Lester ...
I notified Vodacom last year about my situation and stopped my Debit Order and then I said that the Payment will be paid on or roundabout the 5th. I am self -employed and for the past 2 months I have battled with collections. Vodacom was on top of things with communications and a promise to pay ...
I booked my phone in for repairs on 21-07-13, received an sms to collect it on 03-08-13, eneded up leaving the phone with Vodacom Westgate again, because they had broken my screen, I was re assured that they would sort it out and have the back in my hands within 3 weeks. 4 months later I still ...
On Sunday I called the cancellations department requesting for my number not to be deleted as it was set to be deleted on Monday. Monday my number got deleted after many unsuccessful calls in which I was told it can't be reinstated 1 successful employee that assisted me stating I should go to the ...