Me and my wife both upgraded 2 months back and got phones without BIS. The sales person told us we don't need to worry BIS will be cancelled and due we newer get our invoices we newer suspected BIS still active only thought maybe some extra costs that has gone off on our accounts. Its cancelled now ...
I have a cellphone contract with Vodacom which started in February 2013 for an iphone 5. I signed a contract within which i indicated (by signature) that i want cellphone insurance. My phone was in September and i notified Vodacom of the misfortune. When they logged the agreed contractual data into ...
I cancelled my contract with Vodacom in December 2012, and to my surprise I receive a call in March stating I owe them money of R370.00, upon speaking to the consultant, i was advised that i pay in advance and therefore they would clear my account, after almost a year ITC check tells me i owe ...
My fiances father recently passed away. Her cellphone was still under his name and the contract up for renewal, she and the estate executor immediately contacted you and asked what needed to be done to port the number onto prepaid, as the contract was up for renewal anyway this should have been a ...
On 18/09/2013, I completed an online application. on 19/09/2013, 24hrs later, I still did not receive a response. I therefore initiated an online chat. My application was processed before 12pm, therefore I requested that the item be delivered the next day, as per your false advertising. I was then ...
Dear sir/madam I can no longer bare having to deal with my calls being dropped or failing to connect. I live and work in Cape Town city centre and find that at least one out of two or three calls is dropped midway through. This is an unacceptable level of service, particularly when I am trying to ...