On 30 September 2013 i took out a new Vodacom Contract with assurance that sim would activate in 24 hours. Went back to voda store on 1 Oct 2013 reporting that sim not activated, Was assured that if by the evening of 1 Oct sim was not active i should return on 2 Oct for a new sim went back still ...
Since the beginning of this year my boss started having problems with his reception at our offices. we have made numerous calls to autopage who told us vodacom deals directly with this. after numerous calls to vodacom they eventually sent someone out to come and check the signal as we said we will ...
My iPhone 5's on/off button is working intermittently. It was send in for repairs to the Menlyn Vodacare under job number 9218778. The phone was returned to me not repaired, as the technician decided the button is operational and needs no repair. Vodacom's only answer to the complaint is that I ...
I phoned the call centre this morning in regards to query I had on my account. Long story short, I made a deposit to Vodacom Directly on the 27th of Sept to rectify the instalment that was behind, yet on the 30th of Sept the full amount was deducted via debit order anyway. So I explained it to the ...
Vodacom service is pathetic. 5 calls later, 4 visits to Carnaval mall vodacom and still this matter has not been sorted. People has made me promises, people has told us they will get back to us with no avail. See 313144827 and track all the calls. Now I am told by Thando I cannot escalate my ...
The salesperson failed to inform us of the memory issue on the Vodafone Smart II. This is after we informed her of the intended use of the phone (for my 6 year old to play games). The phone is basically useless after installing the updates on the pre-installed apps - No memory available for new ...