Me and my friend went to collect our phones at Vodacom as they were in for repairs. After i have been calling them everyday to insure that they send my quote to my insurance company, it took them 3weeks and still my insurance company received nothing. I finally went there myself to collect the ...
I upgraded from an i-500 acc to VIP RED mid-August 2013. I was assured that my account would be considerably less as calls are unlimited and so are smses. Yet the amount debited end September was almost double the normal amount - R5000! It seems I was charged the VIP RED subscription service ...
The LG Optimus 3D cell phone I have on a vodacom contract has spent more time at the repair centre than with me. I have repeatedly booked it in for the same problems over and over and Vodacom has failed to repair it. I reported the matter to the Repair Centre Manager who assured me to look into ...
Applied for 3G Upgrade on the 30th August. The 3G device was out of stock and I was supposed to be contacted within a week when new stock arrived. Still waiting for the call and a few other friends did 3G contracts with the same device. Thus they received the stock. The 3rd time that I have a bad ...
I'm really disappointed with Vodacom, I upgrade last year and got my Nokia Lumia 800, it was fine for about 2 months, then suddenly wouldn't switch on, I went to Vodacom who passed the buck onto Nokia and I had to go to that store to have it checked out, it was shipped off as it needed more ...
After notifiying Vodacom to cancel my contract twice after it expired on 06 Sept. It was still not cancelled and transferred to pre-paid as requested. I had to phone 4 times and only now on 03 October they actioned the requestd resulting in a bill for Sept and additional calls to billed in Oct. ...