Planned new contract on Samsung S4. Delays with store and Lack of service. Signed contract 6 weeks later 28th Aug 2013.Nightmare since. Twin activation didnt work as ws advised it would. Deactivated. Redeemed points from pay as u go for small cell (was kept in cupboard for 6 weeks) Lack of service ...
Although the account has been paid of and settled I just want to highlight how I was by vodacom. Their sales agents came to our offices and told me they can help with an upgrade so I let them help me only to have multiple debit orders run off my account. They ended up giving me to contracts ...
I gave my cell in at the PMB branch (shop 88. Liberty Midlands Mall) on the 15 Sep.2013 for repairs (faulty keypad, trackball, touch screen not working, switches off on its own). I was told by Nosipho it will take approx 2 weeks. I have been calling their offices daily to find out about the ...
Your telesales people have been BOMBARDING me with phone calls on a daily basis. I requested that I be removed from any direct marketing database but the phone calls have been occurring more often. I have been receiving calls from the following numbers: 0873109532 0310012923 I made it VERY clear to ...
I am very disappointed. I have been a loyal customer to Vodacom for a long time, and the way the call centre have been treated me the last couple of weeks, really blows a bad name onto Vodacom. I took out a contract, and stupid of me, didnt pay attention to the amount I was signing up for. But I ...
Ek wil net vir JP (Jean-Paul Coetzee) baie dankie se vir die ekstra myl wat hy gestap het deur my memory card by die werk te kom aflewer. Ek wil ook net noem dat JP geen beheer gehad het oor die vertraging van die voorraad nie en dat dit NIE sy skuld is nie, maar wel VODACOM se skuld is. Nogmaals ...