Low on promises and high on bills, as a customer you call in the call centre for advise and expect accurate, factual information that would make life easy for you, however all you are told is. I called in and spoke to Tracy, Anthony and Vincent just to name but a few regarding why my account that ...
I have been living in Bromhof for over a year. In that year I have repeated and persistent dropped calls on my cell phone. I work from home and I make and receive a lot of business calls throughout the day. When I am on the phone, the signal is generally so bad that I cannot hear the person on the ...
4months ago vodacom called me and offered me a data bundle promo. I took the promo package and have had to speak to customer care, team leaders and managers every month just to get what I paid for. I know the on hold tune of by heart already - TIME/LIFE WASTED on calls every month/week!! They just ...
Went to vodacom fourways to purchase a cell phone cover. I asked someone if they could put the screen cover on for me and I was referred to the cashier. A black lady with curly hair. After standing in line for about 5minutes with no one behind us I finally get to the counter, by then one other lady ...
I have been contacted by numerous telemarketers lately regarding deals on cellphone packages, even though I have a contract i cannot get out of anyway. I finally asked how they got my details, as the new Consumer protection Act is supposed to protect consumers from this sort of direct marketing. ...
I am not happy with Vodacom, I was told to pay over R2000 to cancel a contract, Three months ago I recieved a call from vodacom as a "loyal customer" to accept an offer to pay R135 monthly and recived R130 Airtime so that I can make calls at a cheaper rate and I was told that I can ...