Vodacom installed a 3G booster antenna at my previous home after having to complain to the board, I then contacted Vodacom to inform them I am moving and if they would like it they need to come collect the booster antenna, I followed this up in writing too. No response, after cancelling my data ...
I aquired a new Samsung Galaxy S4 through Vodacom 4 months ago. Was impressed with the service till the phone started giving me hassles. I wanted vodacom to collect it to have it repaired and was told that I have to take it to a store, I found this to be very inconvenient as I had to take off my ...
On the 17th of Sept 2013 someone impersonated me and obtained a contract with Vodacom, their outlet confirmed that it was a transaction and they will cancel the contract and refund my funds to my account to date I have not received any refund nor the letter confirming the activity and a NEW BILL ...
I was on vodacom website looking at handset upgrade options and saw thet the Sony Xperia Z1 is available for upgrade. I phoned upgrades department 0821959 and spoke to Oscar. I asked him if the Z1 is available as an upgrade because it is a new launch and if I would get it in store and he confirmed ...
Hi, I have been a happy customer for many years now, hardly any issues with Vodacom, until I migrated my contract to their new smart package. On Monday I sent in a support ticket with a simple request of data usage on my account (on the 2nd of Oct, it was already 50% used), I still have no ...
This seems to be the only way to get an answer out of Vodacom, so would the person who attends to this please carefully read my request and respond to each point. I have received an unsatisfactory response from your legal department and need a response to the query below (please look into the ...