I had not received an account in a year from Vodacom & being lax. This was the 1st time I had contacted Vodacom. They were emailed almost immediately. The problem was an incorrect name & postal address. However these were rectified & the accounts resent. It took 2 days & a couple of ...
My son inlaw has not been able to make or receive calls since yesterday 09 Oct 2013 from about 9h30. I had phoned the call centre of which they had informed me that a sim swop took place. I never requested such a swop. I was told that a request will be put through for the swop to be reversed. today ...
I sent my phone in for repairs on 30.09.2013. I made it clear that I only wanted a quote on the repairs. I received a quote of R540. I then informed them via a telephonic discussion and via email that they may go ahead with the repair job. On 09.10.2013 a Vodacom rep. called me to say that the ...
Upon arrival to the airport i was told in the store that i can only rent a SIM card (not true) and was offered outrageously expensive deal. the sales person told me that buying a SIM as a tourist is impossible but later i discovered that all i had to to is present my family's address in SA. i ...
Shocking service from Lydia in the Cancellations Department. Patheric attitude and absilute unwillingness to assist. Shocking. ...
Vodacom legal send me an email letting me know that I still R1356 outstanding on 2 cell phone numbers. As I took upon my self and phone that numbers because I didn't recognise it. The one number went on voice mail and the other number belong to a woman for years. So I send Vodacom an email and ask ...