I called teh call center on the 29/10/2013 at 21:00 and spoke to Katleho... i told him that i cannot access my watsapp and bbm, i thought there was a problem with the network, he tols ne that my data was finished and that my contract was closed, i told him that i was advised it will be closed in ...
This referes to my previous complained on the 04.11.13 about virgin mobile, and after being called and emailed by kagiso and being promised that everything will be sorted out, my airtime and billing has not been sorted i ahd used all my airtime as appose to having 1000 free sms, i am now left with ...
I have been waiting for a delivery for two weeks now, whats going on ...
Today my Virgin Mobile phone blocked outward calls and SMSes, saying no airtime. However this is a traditional contract effected more than a decade ago, where the monthly amount due is paid by debit order. From what I have been able to surmise from the many calls to their call centre, either they ...
THE WOMAN THAT CALLED ME SAID THAT SHE WOULD GET BACK TO ME BEFORE THE END OF THE DAY. ITS BEEN MORE THAN A WEEK, . I WANT MY MONEY IN THE NEXT 24 HOURS AND STOP DEBITING ME AMOUNTS THAT YOU WISH CANCEL YOUR DEBIT ORDER AND I WILL PAY BY EFT. IF NOT, YOU CAN CANCEL THE CONTRACT AND SHOVE IT UP YOU ...
My name is Liena Setlale, my phone number is 0741762384. I have phoned the help desk four times, to cancel my contract but every time they transfer me to another extention where I have to hold and nobody answer the phone until about 30 minutes and I have to give up. But when they want me to upgrade ...