A week later and im still waiting for my refund of the money you debited on a contract that I no longer have with you. Also I need a e-mail confirmation stating that my contract was cancelled in Septembe ...
I asked for my old pre-paid number to be transferred to a new contract deal in Feb 2013, after many visist to the shops and many phone calls and being on hold foreverNOTHING, NOBODY has even phone me back or emailed me ...
Hi At the beginning of Oct my contract upgraded was told that I cannot take out the same contract that I had so I went contract of R200 which gave me R100 airtime, 30 sms and 30mb data with a limit of R1000 I was not happy about the R1000 limit but was told that my old contract was no longer ...
In response to my previous complaint. https:///virgin-mobile-south-africa/complaints/contract-concellation-1202266 1 November 2013 - and ANOTHER debit order has gone off from my account via Virgin. Wow! That is amazing - Virgin now has made me completely paranoid of signing a debit order with what ...
I called to cancel my contract on 2 Oct, they informed me it would be migrated to prepaid on 2 Nov. I have phone the call centre numerous times this week to complain and they assured me it will be cancelled - still nothing. Not to mention that I have to wait at least 30min each time only to be told ...
Firstly thanks Hellopeter! After over a year of struggling to get reconnected and a credit given for alll the calls I paid for I got a response from Mpho, from a lack of efficiency I was transported to a world entirely the opposite. Mpho was helpful listened to me and did everything i wanted almost ...