Good day to any and all people that may read this, I made the mistake of my life going with virgin mobile, as with all contracts everything started off fine, until I started realizing the dropped calls and poor reception was due to the network I was on... Anyway. I have been trying to cancel with ...
Hello Peter I had a cellphone account with Virgin and it got handed over to DMC Real People for collection, I settled it in March but I'm still listed. i tried all possible methods. ranging from calling in, emails and even wrote to them via their website with no luck, you can imagine my frustration ...
I have a contract with Virgin Mobile. On attempting to make a call on the morning of 7/11/2013 a recorded message informed me that I didn't have enough airtime to make the call. I contacted Virgin Mobile and discovered I had an outstanding amount of R 129.31 on my account which had been paid on the ...
I have been trying to get someone to explain to me re my upgrade I have two accounts with VM both the same kind both taken out the same time in Dec yet if I wish to upgrade now then there is a buy out on one of the contracts but not the other - yet no one can tell me why all I get told is there ...
01 Nov called to have current phone upgraded. After promising Mon/Tuesday phone only gets delivered yesterday. Opened the package to discover the Micro Sim card was never received. 07 Nov called again about the SIM card not being in the package. After a moment of disbelief another promise was made ...
I am assisting my nanny to cancel her Virgin Mobile contract. I called the call centre on 19 July 2013 and was told that an amount of R751 must be paid to cancel the contract which included amounts owing and the early termination penalty. I paid the amount and then confirmed with the cancellation ...