I would like to thank Mpho for assisting me and putting me out of my misery. I had a problem where I was offered a cellphone over the telephone but it was not delivered in time. Mpho gave me a call and he delivered without fail on everything. Thank you so much Mpho for having the handset delivered ...
I tried to upgrade my mother's phone to a new Virgin package. Never happened 9 calls to call centre later. Then cancelled upgrade and arranged for a port post 19 September 20113 - 34 calls to call centre and four personal visits to store - still not happened. Tried to speak to CEO was told he do ...
Apart from the fact that I don't have signal ANYWHERE, I have been trying to CANCEL my contract for the past two months. info regarding location of stores are so outdated!! When I eventually went to the ONLY store our Capital City PRETORIA in Menlyn (after going to three other malls without ...
Did my 2 year upgrade over the phone at head office on the 30 October 2013. Ref 2920155. I spoke to Thami Shezi. I emailed him my address for delivery. On this call i asked specifically for a White Samsung galaxy S4. The delivery would be in 7 to 11 working days, he said it would arrive sometime ...
I have been waitinf for 2 months for my cell to be activated and still above that they refuse me a second phone on top up. ...
When I first complained on this site in October 2013, I received feedback within 24 hrs and my issue was sorted by the Monday - yet I was promised that my account was rectified and that I will receives my Sm's's automatically on a monthly basis. However on the 1st of November I once again only ...