I cancelled my BIS service on my contract in September. The I am still paying for the BIS even though it was supposedly cancelled. When I cancelled the BIS I was told that at the end of September I would be paying the final payment for the BIS This is an extract from an email i received from ...
AFTER HAVING CALLED ME AND RESOLVED THIS PROBLEM I STILL RECEIVED AN SMS STATING THAT I WILL BE BILLED AGAIN.VIRGIN MOBILE ARE USELESS.I ADVISE THIS COUNTRY NEVER TO SIGN UP WITH THIS PROVIDER.NO CONTRACT IN PLACE AND YET THEY WANT TO BILL ME.THIS IS COMSUMER ...
I applied for contact phone they send me the wrong colour phone I'm phoning the call centre & head office but they put me on hold everytime I'm using a lot of airtime to phone them. I did ask the lady candice & tandeka to call me back because I do not want this phone but nobody is callling ...
Walked into a virgin mobile store in Menlyn and asked to speak to someone from the cancellations department I made a payment arrangement with her and then I asked her to give me a reference number or some sort of proof of our conversation and she refused. She said someone els will contact me with ...
I had a contract with Virgin mobile that expired last year August 2012. To my surprise they were still taking money from my account, I have cancelled the contract but they are debiting. And the pain of getting through their call centre. ...
Someone phoned me Friday 06 December 2013 offering me this wonderful oppertunity for a cellphone contract all is good and well but now to get hold of a sales department for virgin mobile to change my package is most difficult? been holding for more than 25 minutes on a chargeable call? whos paying ...