I had a terrible experience with Virgin Mobile the contract was ended in November 2012 but they keep on billing my account, when even i contact their account department they keep me on hold forever i curse the day i signed an agreement with them only if i knew, I am so sick and tired ...
7th Febuary 2013, I contacted the Virgin Mobile call centre to have my wifes phone upgraded as it was due for a upgrade. I had to leave a message as the upgrade department does not take calls, they phone you back. The next day they did phone me, all when well and the person told me that I will ...
I laid a complaint regarding bad service in dec, i was contacted in Dec 2012 and it was agreed that one month compensation would be given and up till now I have NOT received that compensation! Please investigate ...
I have tried to Upgrade my Contract with Virgin since December 2012. After begging them for 2 Weeks A sales person called me Zanele and I ordered the phone ref#46581934 2 weeks after that with no Response from them I called, Leisa 46622871 and they informed me that the phone was never ordered and I ...
I upgraded my contract last year already. They delivered the phone to me. A phone that did not work. This is now the third time Virgin Mobile supposedly "fixed" the phone. I have never had the opportunity to use the phone once, but I am paying every month. I have requested them to replace ...
Useless useless and more useless. I go there to cancel a contract on time and am advised no problem. Four months later get a call saying im in arrears of 3 months for 2 x phones. phoned to sort it out and get told OK no problem within 7 to 10 working days will be resolved eish sorry sir we made a ...