I do not understand how there doors can still be open. After my complaint regarding the additional money that they took without my consent and knowledge, it would seem that incompetence has no boundaries. I have been an subscriber with them for over 4 years, and the refund that they promised can ...
I have cancelled my contract four separate times, I have been countlessly promised by incompetent staff that the contract is indeed cancelled, then only to receive another bill! I find this unacceptable and have never received such terrible service! To be billed for a service that I am not even ...
My contract ended in august 2012, they kept on charging me until novemebr 2012. only when I complained here did they stop, and now - 4 months later -they have the cheek to take off more money!! Please stop cash virgin mobile, I cancelled my contact with you for a reason!!! ...
I had a Virgin Mobile contract and 3 months before it was scheduled to expire I went in to cancel the contract where I was told that I can only do this after the contract has finished. When I went in the month after the contract expired I was told that I had to give a 1 month notice all of a sudden ...
Settled my Virgin contracts early last year (Took me over 2 hours on their call centre because no-one knows how...) Made payment into their account and requested Clearance letters, once again - receive NOTHING. So I apply for credit over a year later and the full amount is now shown as written off ...
Upgraded and was promised delivery on Friday 22 Feb. Phoned on 25 Feb, everything was fine and already booked out to customer, and I need to phone them by Wed 27 Feb. Phoned again on 27 Feb and they will come back to me. Phoned again on 28 Feb @ 8 or 9'o clock, with still nothing. Phoned again @ ...