I was approached by Virgin Mobile in February offering an early upgrade & was told that Virgin will waive the "early upgrade" fee (basically making me understand that they would charge me nothing extra) & they offered me some or other Samsung. I then told the gentleman that I was ...
I received a call from the repairs centre on Friday 01/03. When I answered, no-one responded and then they dropped the call. I followed up on Monday 04/03 with the repairs centre, they said they would call that same day to verify the booking in of my cell phone for repairs. Nothing. Now I tried ...
AN AMOUNT 4 TIMES MY CONTRACTED AMOUNT IS DEBITED AGAINST MY ACCOUNT ON THE 1ST MARCH 2013 - I PICK IT UP - CALL THE CALL CENTRE AKA CUSTOMER CARE - AND LOG A QUERY - AND 'ADVISE' THE CONSULTANT THAT THIS HAS HAPPENED BUT NOT TO WORRY AS IT HAS ALREADY BEEN CREDITED BACK INTO MY ACCOUNT - ME ...
To whom it may concern Previous complaint, ref. no 2887788, has not been resolved to this date. Since the initial complaint the mobile number in question has been barred by supplier, reinstated and promise was made to resolve problem. Again, a message has just been received by sms from Virgin ...
A loyal customer since 2007. Never missed a payment. Current contract ended on 24/2 ..now considering i signed for a TWO year contract you'd think thats enough notice as to when the thing will end. Of course NOT! service providers find a loophole to more money out of you. Service should NOT be in ...
I upgraded my cellphone October 2012, During the process of the upgrade the sales person I spoke to said the 1000 free sms's has fallen away I could either chose 300 sms or 300mb of data or half of each. I agreed to take half of each being 150 sms's and 150mb of data. The new phone arrived a little ...