Looks like the only way to get a response from virgin mobile is through hello peter, you go onto their website and ask them to contact you and you wait for days no answer, go onto hello peter they phone you within minutes, this morning I received a sms from my bank saying virgin mobile deducted ...
I have been battling for almost 3 weeks for a sim swap to be affected through Virgin Mobile. when I realized that my sim was not work i called the call centre to find out what i should do as there are no Virgin Mobile stores anywhere near me! i was told to go to shoprite/checkers to purchase a sim ...
Something is wrong with my blackberry. Its so slow. I always have a red clock when i send messages and BBM's they sometimes dont go through and then i get a red cross. Then sometimes they do go through 20 minutes later. The internet has started to take so long to browse, my emails are delayed ...
I recently purchased a Samsung S3 cell phone through Virgin Mobile on my boyfriends name, Not even 3 weeks after purchase the cellphone charger is faulty and not charging the phone. I emailed Sindy and she replied that a cell phone charger falls under an accessory and that it can only be replaced ...
I had problems with my Blackberry Bold for about 3 days and called virgin with regards to network problems i had. On the 5th of Feb'13 i took my phone to the virgin mobile store in east gate for repairs. I was told it would take 2-3 weeks as the out source for repairs. Today on 19th feb'13 i got a ...
I activated my account on 11 July 2011. I was debited for use and activation on 1 August 2011 and my debits ran accordingly. 1 September 2011 I was debited for Augusts usage etc. In January 2013 I asked for the debit order date to be changed to 15 February 2013. The call centre informed me that ...